Privacy Policy
Last updated: 01 January, 2026
1. Introduction
This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We respect your privacy and are committed to handling your personal information in a transparent and secure manner.
2. What personal information we collect
Personal information is information or an opinion that identifies, or could reasonably identify, an individual.
We may collect personal information including, but not limited to:
• Name
• Email address
• Phone number
• Any information you provide when contacting us or subscribing to communications
• Technical information such as IP address, browser type, and pages visited
We only collect personal information that is reasonably necessary for our activities.
3. How we collect personal information
We may collect personal information:
• When you contact us via the website, email, or other communication channels
• When you subscribe to newsletters or updates
• Through cookies and analytics tools when you use our website
Where reasonable and practicable, we collect personal information directly from you.
4. How we use your personal information
We may use your personal information to:
• Respond to enquiries and communications
• Provide content, services, or information you request
• Send updates, newsletters, or other communications (where you have opted in)
• Improve our website, content, and user experience
• Comply with legal obligations
We do not sell or rent personal information to third parties.
5. Disclosure of personal information
We may disclose personal information to:
• Service providers who assist us in operating the website or delivering services
• Third-party platforms used for email delivery, hosting, or analytics
• Regulatory authorities where required by law
Where personal information is disclosed to third parties, we take reasonable steps to ensure they comply with privacy obligations.
6. Overseas disclosure
Some service providers we use may store or process personal information outside Australia. Where this occurs, we take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with Australian privacy laws.
7. Cookies and analytics
Our website may use cookies and similar technologies to:
• Analyse website traffic and usage
• Improve website functionality and performance
You can choose to disable cookies through your browser settings, however this may affect how the website functions.
8. Security of personal information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information is stored securely and accessed only where necessary.
9. Access and correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, out of date, or incomplete.
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.
10. Unsolicited personal information
If we receive personal information that we did not request, we will determine whether it could have been collected lawfully. If not, we will destroy or de-identify the information where lawful and reasonable to do so.
11. Complaints
If you have a complaint about how we handle personal information, please contact us in writing. We will investigate and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
Website: https://www.oaic.gov.au
Phone: 1300 363 992
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
13. Contact us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
Email: JohnKriesfeld.Services@gmail.com
Business name: John Kriesfeld | JohnKriesfeld.com